Case Studies

Clients who stopped doing everything themselves.

Every client story starts the same way: too much to do, not enough time, and a growing frustration with the status quo. Here is how they turned it around.

Cannabis / Retail

From 1 Location to 7 — How a Cannabis Dispensary Scaled with 5 Dedicated VAs

A single-location cannabis dispensary was hitting a growth ceiling. The owner was personally handling bookkeeping, inventory tracking across hundreds of SKUs, compliance reporting for state cannabis regulations, vendor negotiations, and daily operations. Every hour spent on admin was an hour not spent on expansion planning. They had tried hiring locally but the cost of a full-time operations manager ($65K+ in their market) didn’t make sense for a single location. They needed operational leverage without the overhead. The administrative burden wasn’t just slowing them down — it was actively preventing them from evaluating new locations, negotiating leases, and building the supplier relationships that growth required.

7×locations scaled

Read the full story →

Legal

Two Years, Same VA: How a Solo Attorney Built a Practice That Runs Like a Firm

A solo attorney was spending more than 20 hours per week on administrative tasks instead of practicing law. Client scheduling, document preparation, case file management, correspondence with courts and opposing counsel, and client intake were consuming most of the non-billable hours in the week. The practice was successful enough to be busy but not large enough to justify a full-time paralegal or office manager at $50K–$65K per year. Previous attempts with freelancers had failed — inconsistent availability, no understanding of legal workflows, and no confidentiality guarantees. The attorney needed someone reliable, discreet, and capable of learning the specific demands of a legal practice, not just following a generic task list.

2yrsame dedicated VA

Read the full story →

Healthcare

Multiple Clinics, One Seamless Operation: HIPAA-Compliant VA Support for Medical Practices

Multiple healthcare clinics were struggling with the administrative burden that pulls clinical staff away from patient care. Patient scheduling was inconsistent — missed appointment reminders, double-bookings, and slow follow-up on no-shows were creating gaps in the schedule and frustrating patients. Insurance verification was backlogged. Intake forms were processed manually. The clinics needed administrative support that could work within their practice management systems while maintaining strict HIPAA compliance. Local hires for medical receptionist roles were costing $38K–$45K per position, and turnover in these roles was high, requiring constant retraining and creating inconsistency in patient-facing communications.

3+clinics supported

Read the full story →

Real Estate

90% of Marketing, 100% Growth: How a Real Estate Team Handed Off Their Entire Digital Presence

A real estate team of four agents had no marketing system. Social media was sporadic — posted when someone remembered, ignored when deals got busy. The website was static. Lead generation relied entirely on referrals and door-knocking. The agents knew they needed a digital presence — social media content, email campaigns, SEO, listing marketing — but no one had the time or expertise to build one consistently. Hiring a marketing coordinator locally would cost $55K–$65K per year, and the team wasn’t confident the volume of work justified a full-time role. They needed someone who could build and run the entire marketing operation from content creation through to lead capture and follow-up.

90%of marketing handled by THC

Read the full story →

Your Turn

Ready to write your own success story?

Book a free strategy call and let us show you what a dedicated VA can do for your business.

Book a Strategy Call