Working-hour alignment
GMT and BST overlap is confirmed, including seasonal clock changes.
Regional buyer guide
Virtual Assistant Services in United Kingdom
UK-hours support for legal, finance, private healthcare and leadership teams.
Teams whose fee earners, clinicians or directors are still doing repeatable administration.
Currency and pricing
THC contracts in USD. Plans start at US$700/month; use the current GBP rate when budgeting.
Local employee comparison
Compare salary plus employer National Insurance, pension, equipment, recruitment and leave.
Dedicated talent model
A dedicated VA works in client systems. Reserved legal work, clinical decisions and final financial approval remain with UK-authorised staff.
Data and regulation
The client defines UK GDPR controller and processor responsibilities, instructions, minimum access, retention and incident contacts.
Communication
UK spelling, telephone manner, service levels and escalation etiquette are covered.
Roles buyers in United Kingdom ask for
Solicitors, conveyancing teams, Xero firms, private medical practices, property businesses and founders. Titles are translated into owned workflows, permissions, service levels and approval boundaries.
01
Legal secretary and matter administration VA
02
Conveyancing administration VA
03
Xero bookkeeping VA
04
Private medical administration VA
05
Executive assistant
A realistic operating workflow
- 1.Maintain matters from approved instructions
- 2.Chase conveyancing documents and milestones
- 3.Prepare Xero and debtor queues
- 4.Manage private-practice bookings
- 5.Coordinate diaries, meetings and actions
Fulfilment: THC first matches from the bench, then recruits for the requirement, or trains and verifies a suitable VA before placement. Required language and platform credentials are verified for the specific candidate. This does not claim current availability.
Tools and access
Relevant experience is verified for the role. If a credential is mandatory, candidate-specific evidence is confirmed before placement.
XeroMicrosoft 365ClioHubSpotcase and practice systems
Client-controlled safeguards
- • Record controller and processor instructions
- • Limit permissions by queue
- • Keep reserved, clinical and financial authority with the client
How onboarding works
- 1. Scope: country, queues, volume, role, hours, language and systems.
- 2. Control: permissions, data handling, approvals and escalation.
- 3. Match: experience, language and required credentials are candidate-verified.
- 4. Launch: supervised work, KPI baseline and a 30-day Client Manager review.
When a remote VA is not the right hire
The model does not claim NHS experience or replace a solicitor, clinician or local receptionist.
Questions before you hire
Will the VA work UK business hours?
Yes. The exact timezone, daylight-saving pattern and overlap are confirmed for the specific match.
Is local-currency pricing guaranteed?
No. THC contracts in USD. Local currency is planning context and should be converted using the rate your business applies.
Canonical role and platform guides
Define the role before you compare candidates.
Tell us the country, working hours, currency, language, systems, responsibilities, data sensitivity and desired start date. You will see the blueprint before sharing contact details.