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Virtual Assistant Services in Australia & New Zealand

Australian and New Zealand businesses need VA support aligned to AEST and NZST working hours, with professionals who understand local business culture and the Australian Privacy Act. THC provides dedicated VAs experienced in the ANZ market across real estate, healthcare, professional services, and eCommerce.

97%

Client retention rate

48hr

Average match time

Top 3%

Of applicants accepted

HIPAA

GDPR & NDA compliant

$700

Starting per month

Compliance & Standards

Built for Australia & New Zealand Businesses

Every THC engagement in Australia & New Zealand is structured to meet local regulatory requirements. Our standard compliance framework includes Australian Privacy Act, APP, NZ Privacy Act 2020 compliance, NDA-first engagement, background verification through Checkr, and encrypted communication via Continia. All VAs working in your region are aligned to AEST / AEDT / NZST working hours.

Australian Privacy ActAPPNZ Privacy Act 2020NDACheckr Background Checks

Client Story

Sydney healthcare clinics: multiple practices, one seamless operation

We support multiple healthcare clinics with patient engagement, follow-up scheduling, appointment management, and operational workflows. Our VAs are HIPAA-trained and work directly within clinic management systems.

Read all case studies →

97%

Client retention rate

48hr

Average match time

Top 3%

VA acceptance rate

$700

Starting per month

Common Questions

Australia & New Zealand VA Services — FAQs

Are your VAs aligned to Australian and New Zealand time zones?

Yes. APAC VAs operate in AEST, AWST, or NZST depending on your location, ensuring full time zone overlap for real-time collaboration.

Do you comply with the Australian Privacy Act?

Yes. All THC Australia engagements include data handling procedures compliant with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

Can I pay in Australian or New Zealand dollars?

Yes. Australian and NZ clients can be invoiced in AUD or NZD at the prevailing exchange rate, or in USD if preferred.

Do you serve businesses outside Sydney and Melbourne?

Yes. We serve businesses across all major Australian cities including Perth, Brisbane, and regional areas, as well as New Zealand businesses in Auckland and beyond.

Start Your Australia & New Zealand VA Engagement

Tell us about your business and we'll match you with a dedicated VA within 48 hours. Month-to-month. Cancel anytime.