Virtual Assistant Services
Executive and Administrative Virtual Assistant Services
Running a business means making decisions, building relationships, and driving growth. It does not mean spending three hours every morning in your inbox, rescheduling meetings, or tracking down vendor invoices. Your back office exists to support your work — but when you are doing it yourself, it consumes the time you need for the work that actually moves the needle. A dedicated Human Capital VA takes ownership of the operational layer so you can lead.
Our executive and administrative VAs are trained to integrate seamlessly into your existing tools and workflows. They learn your preferences, your communication style, and your business context — not from a generic playbook, but from direct, daily collaboration. The result is support that feels like an in-house team member, delivered at a fraction of the cost.
What Your VA Handles
Scope of support.
Email and Inbox Management
Your VA takes full ownership of your inbox — triaging every message, flagging what requires your attention, and drafting responses aligned to your voice and priorities. Whether you use Gmail, Outlook, or Superhuman, your VA builds a zero-inbox system tailored to how you work. Most clients reclaim between five and seven hours per week simply by removing themselves from the daily email loop.
Calendar and Scheduling
Managing a complex calendar across multiple time zones is a full-time job in itself. Your VA handles all meeting coordination, Calendly setup and maintenance, intentional buffer time between appointments, and pre-meeting reminders that prepare you before every call. The result is a calendar that reflects your priorities — not a chaotic series of obligations. Clients typically recover three to four hours per week in scheduling overhead alone.
Data Entry and Database Management
Whether your business runs on Salesforce, HubSpot, Airtable, or Google Sheets, your VA keeps every record accurate and current. CRM updates, contact enrichment, spreadsheet maintenance, and database hygiene are handled with precision and consistency. Disorganized or outdated data costs sales teams deals and operations teams hours — your VA eliminates that friction and gives you four to six hours back each week.
Document Organization and File Management
A well-structured file system is the backbone of any efficient operation. Your VA builds and maintains a logical folder hierarchy in Google Drive or Dropbox, enforces consistent naming conventions, manages version control across working documents, and ensures that any file you need can be located in under thirty seconds. No more searching through email threads or duplicate folders for the latest version of a critical document.
Travel Booking and Coordination
From flights and hotels to ground transportation and multi-city itineraries, your VA handles every element of your travel logistics. They build comprehensive itinerary documents, monitor booking changes, manage contingency plans when disruptions occur, and track loyalty program memberships to maximize your points and status. You arrive prepared and on schedule — without spending an hour online comparing flight options.
Meeting Preparation and Follow-Up
The value of a meeting is determined by what happens before it starts and after it ends. Your VA researches attendees and context ahead of each call, creates structured agendas, takes detailed notes during the meeting, and tracks every action item through to completion. Follow-up emails go out the same day. Nothing falls through the cracks and stakeholders leave with clarity on next steps.
Vendor and Supplier Communication
Managing external vendors requires consistent follow-through that busy executives rarely have time to deliver. Your VA coordinates with suppliers, tracks deliverables against agreed timelines, processes invoices, monitors contract renewals, and maintains the relationship documentation that keeps your vendor network functioning smoothly. When a vendor drops the ball, your VA is the first to know and the first to act.
Personal and Lifestyle Support
Personal administrative work bleeds into professional time more than most executives admit. Your VA handles appointment scheduling, restaurant reservations, gift coordination, errand tracking, and the steady stream of personal logistics that accumulates during a busy week. Keeping the personal side organized is not a luxury — it is what allows you to show up focused and present in your business every single day.
Tools & Platforms
Your VA works in your stack.
Who This Is For
Built for businesses like yours.
Solo founders and entrepreneurs who are the operational backbone of their business and need a reliable daily partner to handle the administrative layer.
Executives and senior leaders who need a right hand — someone who can manage their time, communications, and logistics without requiring constant direction.
Small teams of 2 to 10 people that lack a dedicated office manager but are generating enough administrative volume to justify one.
Professionals in law, healthcare, consulting, and finance who have complex scheduling and document management needs that require discretion and precision.
The Cost Comparison
What the alternatives actually cost.
| Role | Local Hire | Freelancer | THC |
|---|---|---|---|
| Executive Assistant | $52,000–$68,000/yr + benefits + overhead | $25–$40/hr, no consistency, no backup | $700–$1,300/mo, dedicated, managed, month-to-month |
A full-time executive assistant in a major U.S. market costs between $52,000 and $68,000 per year in base salary alone — before employer taxes, benefits, equipment, and office costs push the true figure closer to $75,000–$95,000 annually. A freelancer offers lower hourly rates but no consistency, no management layer, and no backup when they are unavailable. THC provides a dedicated VA with a Client Manager and backup coverage starting at $700 per month — no setup fees, no lock-in, no surprises.
Case Study
Real results from real clients.
Challenge
A solo attorney was spending 20+ hours per week on administrative tasks instead of practicing law. Previous freelancers had failed due to inconsistency and no confidentiality guarantees.
Solution
THC matched the attorney with a dedicated VA, onboarded with NDA, background verification, and structured training on legal workflows. The Client Manager oversaw the relationship with monthly performance reviews.
Result
Two years later, the same VA manages the entire operational side of the practice. Billing hours increased as administrative time decreased by 18 hours per week. The practice runs like a firm three times its size.
Getting Started
Four steps to a dedicated VA.
Book a free 15-minute strategy call so we can understand your current administrative workload and bottlenecks.
We match you with a dedicated VA whose experience and working style fits your needs — typically within 48 hours.
Your VA completes a structured onboarding week, learning your tools, workflows, and preferences under Client Manager supervision.
By week two, your VA is fully operational — handling daily tasks independently while your Client Manager monitors quality and resolves any issues.
FAQ
Common questions.
How many hours per week does a part-time VA work?
THC's part-time plan provides up to 20 hours of dedicated VA support per week. Full-time provides up to 40 hours. Your VA works consistent, predictable hours aligned to your business needs — not sporadic availability based on their other clients.
Can my VA work during my business hours?
Yes. Your VA's schedule is aligned to your time zone and working hours during the onboarding process. If you need coverage across multiple time zones, we can discuss a schedule that accounts for that.
How do you handle confidential information?
Every engagement begins with a mutual NDA signed before any system access is granted. Our VAs are background-verified through Checkr, trained on data handling protocols, and use encrypted communication channels for sensitive materials. Confidentiality is not a policy we enforce — it is a baseline expectation built into every engagement.
What if I need support with a task that isn't on your standard list?
If a task is administrative in nature and can be performed remotely, your VA can almost certainly handle it. During onboarding, we document your full task scope and create a custom workflow guide. If something comes up that falls outside your VA's current skill set, your Client Manager works with you to determine the best path — whether that is training your existing VA or supplementing with a specialist.
Related Services
Extend your support.
Get Started
Ready to delegate?
Book a free 15-minute strategy call. We will match you with a dedicated VA trained in your service within 48 hours.