Virtual Assistance, Redefined
Stop doing $20/hr work
on a $200/hr schedule.
We match you with a dedicated, vetted professional who learns your business inside out — so you can stop drowning in operations and start scaling.
Client Retention
stay beyond year one
VA Match Time
from call to match
Founded
six years and counting
The Problem
You didn't start your business to manage inboxes.
But somehow that's where half your day goes. You're stuck choosing between expensive full-time hires you can't afford, or rolling the dice on freelancers who disappear in two weeks.
The Time Drain
You spend 15–25 hours per week on tasks someone else could handle. Scheduling, emails, data entry, follow-ups. That’s $2,000–$5,000 per month of your time burned on work worth a fraction of your hourly rate.
The Turnover Trap
You’ve tried hiring before. The freelancer ghosted. The agency rotated your person. Every restart costs weeks of lost training and momentum — and you’re back to doing it all yourself.
The Growth Ceiling
You can’t scale because you’re doing everything yourself. Every new client means more admin work, not more revenue. You need operational leverage — not more hours in the day.
How It Works
From first call to full support in under a week.
15-Minute Strategy Call
Day 1Tell us about your business, your pain points, and what's eating your time. No pitch, no pressure — just a clear picture of where delegation makes the most impact.
We Match Your VA
Day 2–3Within 48 hours, we present your dedicated VA — pre-vetted through our five-step Human Capital Standard, trained on your industry tools, and briefed on your workflows.
Structured Onboarding
Day 4–5Your VA joins your systems — Asana, Slack, CRM, email — and completes orientation with a defined scope of work. A dedicated Client Manager oversees the entire process.
Launch, Monitor, Scale
Week 2+Your VA is fully operational. We run ongoing quality checks via KPI reviews, handle any issues through your Client Manager, and scale your team when you're ready.
The Human Capital Standard
We hire the top 3%.
So you don't have to.
Every VA passes a rigorous five-step vetting process before they're assigned to a client. Background-checked, skill-tested, and continuously monitored. This is what separates a managed professional from a marketplace gamble.
Resume and Skills Assessment
Technical proficiency, software mastery, industry-specific knowledge screening
Written and Verbal Interview
Communication clarity, problem-solving ability, cultural and professional fit
Background Verification via Checkr
Identity verification, criminal history check, professional background validation
Paid Trial Period
Real-task performance evaluation before any client assignment is made
Ongoing QA and Performance Reviews
Monthly KPI evaluations, continuous training, tool certifications, client feedback loops
Coming March 2025
Your business, one dashboard.
The Human Capital Client Portal brings everything into one place — communication, documents, invoices, task tracking, and reporting. No more scattered emails and spreadsheets. One login, full visibility into your VA's work.
What We Handle
Delegate by outcome, not by task.
Run My Back Office
Email management, scheduling, data entry, document organization, travel booking, file management
Grow My Revenue
Lead generation, CRM management, cold outreach, pipeline tracking, follow-ups, appointment setting
Handle My Finances
Bookkeeping, invoicing, expense tracking, payroll support, QuickBooks management, financial reporting
Build My Brand
Social media management, SEO, content creation, email campaigns, paid advertising, analytics
Support My Customers
Phone and email support, live chat, ticket management, patient scheduling, intake coordination
Scale My Operations
Process design, project coordination, team management, reporting, workflow automation
Real Results
Clients who stopped doing everything themselves.
From 1 location to 7 — powered by 5 VAs
A cannabis dispensary came to us running a single location. We started with one VA handling bookkeeping and operations. As they expanded, we scaled with them — they now run seven locations supported by five dedicated Human Capital VAs managing inventory, compliance, and day-to-day operations.
Two years running ops and client management
A solo attorney was drowning in scheduling, document prep, and case management. We matched him with a dedicated VA who took over operations and client communications entirely. Two years later, same VA, same relationship. His practice runs like a firm three times its size.
Multiple clinics, one seamless operation
We support multiple healthcare clinics with patient engagement, follow-up scheduling, appointment management, and operational workflows. Our VAs are HIPAA-trained and work directly within clinic management systems to keep patient care on track and admin off the doctors.
90% digital marketing, 100% growth
A real estate team brought us on primarily for digital marketing — social media, content, lead generation, and brand development. We also handle follow-ups, listing management, and form submissions. The result: more leads, more listings, and agents who actually have time to close.
Pricing
Transparent plans. No lock-ins.
Month-to-month. Cancel anytime. Your VA is dedicated to you from day one.
Part-Time
For solopreneurs and small teams who need consistent support without a full-time commitment.
Full-Time
For growing businesses ready to fully offload operations to a dedicated professional.
Enterprise
For businesses that need multiple VAs, cross-functional teams, or dedicated operational infrastructure.
All plans include: 5-step vetting, NDA protection, Checkr background verification, backup VA coverage, and access to the Client Portal.
Industry Expertise
Not just assistants. Industry specialists.
Free Guides by Our Founder
How to Work with Your Virtual Assistant
The complete guide to hiring, onboarding, and managing a VA effectively. Covers communication, delegation, tools, security, and scaling — based on six years of real experience.
Download FreeThe eCommerce Handbook
A comprehensive guide to building and scaling an eCommerce business with virtual assistant support. From product listings to customer service to operations.
Download FreeFree guides from The Human Capital
Common Questions
What you need to know.
Most clients are matched within 48 hours of the strategy call. Your VA begins structured onboarding during week one and is fully operational by week two.
We replace them at no extra cost. Our matching process has a 97% first-match success rate, but if something isn't working, we rematch you immediately with a backup VA who's already briefed on your account.
Yes. One dedicated VA, assigned exclusively to your account. They learn your business, your preferences, your systems. No rotations, no sharing, no starting over.
Asana for project management, Slack and Zoom for communication, Google Workspace, QuickBooks, HubSpot, and industry-specific platforms. Our VAs also leverage AI tools for faster, higher-quality output.
Every engagement starts with an NDA. We use encrypted communication via Continia, run background checks through Checkr, enforce GDPR and HIPAA compliance protocols, and monitor access controls across all systems.
Absolutely. One of our clients started with a single VA and now has five across seven locations. We handle the hiring, vetting, and onboarding for every addition — you just tell us what you need.
Get Started
Let's talk about what's eating your time.
Fill out the form and we'll reach out within 24 hours to schedule your free strategy call. No pitch, no pressure — just a clear plan for getting your time back.
(813) 761-8268
info@thehuman.capital