Healthcare
Patient scheduling, intake, insurance workflows, records and billing administration.
Managed Virtual Assistance
Healthcare, legal, bookkeeping, real estate and executive support from dedicated virtual assistants who are vetted, managed and aligned to your working hours.
Client Retention
stay beyond year one
VA Match Time
from call to match
Founded
six years and counting
Choose the work you need covered
THC matches the role to your workflows, terminology, tools and working hours. Start with the industry closest to your team.
Patient scheduling, intake, insurance workflows, records and billing administration.
Client intake, matter administration, document preparation and calendar coordination.
Transaction coding, reconciliation support, invoicing, reporting preparation and cleanup.
Lead follow-up, listing administration, transaction coordination and database upkeep.
Inbox, calendar, research, travel, CRM and recurring operating workflows.
Work to hand over
A dedicated VA can own the work that repeatedly interrupts your team: inbox and calendar management, appointment scheduling, intake, follow-up, data entry, CRM hygiene, invoicing support, document preparation, reporting and vendor coordination.
Dedicated talent, managed by THC
Your VA works as a consistent member of your team. THC handles recruiting, vetting, matching, onboarding support, quality oversight and backup coverage. You set priorities and retain responsibility for business decisions, approvals and regulated professional work.
Healthcare specialization
THC can provide Philippines-based remote healthcare talent with nursing backgrounds for administrative roles. That background can help with healthcare terminology, workflow context and communication, while the client remains responsible for clinical judgment, patient care and all licensed activity.
Explore healthcare supportTransparent month-to-month plans for dedicated support, with management and vetting included.
See PricingHow It Works
Tell us about your business, your pain points, and what's eating your time. No pitch, no pressure — just a clear picture of where delegation makes the most impact.
Within 48 hours, we present your dedicated VA — pre-vetted through our five-step Human Capital Standard, trained on your industry tools, and briefed on your workflows.
Your VA joins your systems — Asana, Slack, CRM, email — and completes orientation with a defined scope of work. A dedicated Client Manager oversees the entire process.
Your VA is fully operational. We run ongoing quality checks via KPI reviews, handle any issues through your Client Manager, and scale your team when you're ready.
The Human Capital Standard
Every VA passes a rigorous five-step vetting process before they're assigned to a client. Background-checked, skill-tested, and continuously monitored. This is what separates a managed professional from a marketplace gamble.
Technical proficiency, software mastery, industry-specific knowledge screening
Communication clarity, problem-solving ability, cultural and professional fit
Identity verification, criminal history check, professional background validation
Real-task performance evaluation before any client assignment is made
Monthly KPI evaluations, continuous training, tool certifications, client feedback loops
Real Results
A cannabis dispensary came to us running a single location. We started with one VA handling bookkeeping and operations. As they expanded, we scaled with them — they now run seven locations supported by five dedicated Human Capital VAs managing inventory, compliance, and day-to-day operations.
A solo attorney was drowning in scheduling, document prep, and case management. We matched him with a dedicated VA who took over operations and client communications entirely. Two years later, same VA, same relationship. His practice runs like a firm three times its size.
We support multiple healthcare clinics with patient engagement, follow-up scheduling, appointment management, and operational workflows. Our VAs are HIPAA-trained and work directly within clinic management systems to keep patient care on track and admin off the doctors.
A real estate team brought us on primarily for digital marketing — social media, content, lead generation, and brand development. We also handle follow-ups, listing management, and form submissions. The result: more leads, more listings, and agents who actually have time to close.
Pricing
Month-to-month. Cancel anytime. Your VA is dedicated to you from day one.
For solopreneurs and small teams who need consistent support without a full-time commitment.
For growing businesses ready to fully offload operations to a dedicated professional.
For businesses that need multiple VAs, cross-functional teams, or dedicated operational infrastructure.
All plans include: 5-step vetting, NDA protection, Checkr background verification, backup VA coverage, and access to the Client Portal.
Common Questions
Most clients are matched within 48 hours of the strategy call. Your VA begins structured onboarding during week one and is fully operational by week two.
We replace them at no extra cost. Our matching process has a 97% first-match success rate, but if something isn't working, we rematch you immediately with a backup VA who's already briefed on your account.
Yes. One dedicated VA, assigned exclusively to your account. They learn your business, your preferences, your systems. No rotations, no sharing, no starting over.
Asana for project management, Slack and Zoom for communication, Google Workspace, QuickBooks, HubSpot, and industry-specific platforms. Our VAs also leverage AI tools for faster, higher-quality output.
Every engagement starts with an NDA. We use encrypted communication via Continia, run background checks through Checkr, enforce GDPR and HIPAA compliance protocols, and monitor access controls across all systems.
Absolutely. One of our clients started with a single VA and now has five across seven locations. We handle the hiring, vetting, and onboarding for every addition — you just tell us what you need.
Get Started
Fill out the form and we'll reach out within 24 hours to schedule your free strategy call. No pitch, no pressure — just a clear plan for getting your time back.