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Committed to Your Business

Hotline Consultant
Hotline Consultant
Creative Thoughts


Keeping customers happy and satisfied is important for your business's success, isn’t it? 


We all know that customer service is the key to business success. An organization's reach continues to grow as long as your customers are satisfied. 


From answering phone calls to replying to posts and queries on social media, things can get crazy fast if you have other tasks on your plate. Rather than trying to do everything by yourself, let us share some of that workload. 


We have a professional team with the skills and experience to handle customer concerns. Our team is dedicated to the role, whose focus is solely on giving your customers the help they’re looking for.


A customer service assistant performs the following tasks:

  • Responding to customers’ queries via phone or other means of communication quickly so that they are not left hanging, as well as directing important calls to you.

  • Tactfully handling customers’ complaints.

  • Returning phone calls on your behalf, possibly guided by the scripts you prepared in advance.

  • Checking voicemail and responding to it.

  • Setting up a support desk and website chat.

  • Creating tickets, responding to them, and closing them upon completing the tasks.

  • Guiding customers through the sales process via live chat while they are on your website to increase conversions.

  • Responding to positive or negative reviews.

  • Doing any other necessary tasks to ensure customer satisfaction.


Marketing requires time. A digital marketing assistant can help you do more with the time you have. You can use your assistant to implement and manage a digital marketing campaign that can include tasks like:


  • Email Marketing- Our team will create occasional email campaigns or a complete email marketing funnel to drive more traffic to the website. You can create your newsletters, promotional messages and let us do the rest of the work, using tools such as MailChimp, AWeber, and Infusionsoft to smoothly run your campaigns.

  • Content Marketing- There are several mediums through which businesses connect with their audiences such as blog posts, social media posts, emails, gated content, and video. Our team will create a vision for blogs, emails, and social media posts. We will be responsible for creating relevant video content related to your business and distribute it across multiple media platforms.


  • SEO- SEO requires time and resources to organically rank on Google’s search engine. Our team can work with you to determine profitable keywords from researching Google Analytics and using keyword tools to make your site rank higher in Google. Here we cover a wide variety of duties such as web marketing, web analytics, content strategy planning, link building, and keyword strategy.


  • Social Media- Social media has become one of the most important aspects of digital marketing, which provides incredible benefits that help reach millions of customers worldwide. 


You can assign the following tasks to our social media virtual assistant:

  • Create social media campaigns and strategies, including budget planning, content ideation, and implementation schedules.

  • Collect customer data and analyses interactions and visits, plus use this information to create reports and improve future strategies and campaigns.

  • Create and distribute engaging written or graphic content in the form of e-newsletters, web pages, and blog content, or social media messages.



Maintaining a fruitful business is rarely simple. As a business visionary, you have to deal with different regulatory tasks, including overseeing finance and timesheets, restoring programming licenses, taking care of human asset assignments, charge repayment, and that's only the tip of the iceberg.



Here is the rundown of duties you can assign to a virtual administrative assistant: 


  • Setting up daily agenda updates for you

  • Answers phone calls, schedules meetings and supports visitors.

  • Handling basic HR duties

  • Polite and professional communication via phone, e-mail, and mail.

  • Manage a contact list

  • Acting as a virtual administrator for your group

  • Managing your email inbox by reacting to inquiries

  • Setting up meetings on your behalf

  • Sending pamphlets to your possibilities and clients

  • Market research


Notwithstanding these errands, your virtual administrative assistant can deal with your CRM, book meetings with customers, catch up with customers, deal with your online media accounts, and so on. If you have a particular task in your mind, you can talk about it with us.


Most of us move between assignments in seconds, letting work take over our time. Our calendars are always open, and online services that make us regularly available for communication may have made life more advantageous, but it also made them more complex. We are all being inundated by assignments and tasks, trying to keep up.


  • Booking appointments

  • Calendar Management

  • Following up with clients/customers (sending thank you and other reminder emails)

  • Hotel and Flight Booking

  • Filtering Emails / Managing Spam

  • Updating Contacts

  • Appointment Scheduling

  • Handle billing

What We Do: Services
Office Desk
Working from Home


No time for bookkeeping? Bookkeeping is a fundamental and crucial function for each possible profit-making organization, typically requests a considerable venture of time and cash. 


If running your business has become more stressful than enjoyable due to the sheer number of mundane tasks like bookkeeping, an accounting virtual assistant could be the solution to your problems. 


Our accounting virtual assistants have ideas on how to better categorize your expenses and accounts. This will help you manage and understand finances for better, faster decision making. 


Our professionals are qualified, certified, and familiar with US GAAP, FASB, AICPA, IAS, and SEC regulations.


Our accounting services are customized as per the specific needs of the customers. The important accounting services that we provide are:

  • Account maintaining and updating

  • Bookkeeping

  • Financial planning and reporting

  • Budgeting and forecasting

  • Investment planning


Content writing services have existed for quite a long time; nonetheless, their scope has gotten more worldwide over the most recent couple of years. 

Organizations of all sizes can now use the internet as a weapon to gain more exposure than ever. But the question remains, is it enough? 


With endless organizations springing up on Google, finding a path for your business to dominate your rivals can appear to be unimaginable, and yet it's not. 


Content writing services have long since proven their importance, so much that nearly every successful business has expanded its web reach by hiring an experienced team of writers.


At The Human Capital, we have a group of highly skilled experienced assistants who professionally write content on websites, blogs, and articles imparting important information to the reader.


Data entry is time-consuming. We can save you from hours of repetitive and tedious work and let you focus on more important tasks and be even more productive.


  • Data conversion- Entering data from paper to a web system, is tedious work. Our team will deal with all data conversions with proficiency.


  • Data processing- Data in its raw form is not useful to any organization. Data processing is important for organizations to create better business strategies. Our team will collect raw data and translate it into usable information. We will collect, filter, sort, process, analyze, store, and then present that previously raw data in a readable format.

Call Center Employee
Prototype Designer


Do you want someone who can help organize and manage your sales pipeline? Because we want you to spend time thinking about the customer—not acquiring new customers. Our team has ample experience handling leads and we know how to support your pipeline well. 


A virtual sales assistant performs the following tasks:

  • Research company directories, Linkedin, ZoomInfo, and Search Engines for a specific target market.

  • Manage CRM software like Salesforce and Zoho.

  • Schedule calls and appointments.

  • Organize and update the lead database.

  • Communicating with potential customers.

  • Cold calling.

  • Set reminders for follow-ups.

  • Lead generation.

  • Prospect research.


Having a strong site design and functional user interactivity is essential for anyone looking to make a lasting impact with their online platform.


We have set out to provide clients with a wide range of design services meant to help them stand out from their competition.


Our skills and experience with digital technology along with a strong understanding of design trends allow us to create unique web elements and exceptional functionalities.

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