Executive and operations platform support
Hire a monday.com virtual assistant.
A dedicated platform operator for the recurring work that keeps monday.com accurate, useful and connected to your team. Relevant experience is verified for the specific candidate and role. The candidate-specific evidence is checked, and client workflows, permissions and integrations are covered during onboarding.
Who this role is for
- ●Operations teams building repeatable boards and workflows
- ●Service businesses coordinating pipeline and delivery
- ●Leaders who need better governance and reporting from monday.com
Signals you need an owner
- ●Boards multiply without common standards
- ●Automations fail without an operating owner
- ●Dashboards do not reflect consistent source data
Buyer decision summary
When should a business choose a monday.com virtual assistant from THC?
Choose THC when the work needs one accountable owner and you want matching, onboarding support, performance review and continuity planning included around the role.
- Best for
- Operations teams building repeatable boards and workflows Service businesses coordinating pipeline and delivery Leaders who need better governance and reporting from monday.com
- Operating model
- One dedicated virtual assistant supported by a THC Client Manager, not a rotating task queue.
- Starting price
- $700 per month for up to 20 hours per week
- Matching
- THC targets an initial match within 48 hours when the required combination is available on the bench. Specialized requirements can take longer and are confirmed after role review.
- Client responsibility
- Governance policy, commercial decisions, resource allocation and destructive account changes remain with client owners.
Review the supporting facts and anonymized engagements in the THC evidence and claims register.
Configure, maintain, monitor and report
What the monday.com VA can own
Maintain boards, groups, columns and permissions
Build and monitor approved automations
Administer forms, templates and recurring processes
Audit missing owners, dates and status values
Publish workload, delivery and exception dashboards
Client inputs
- ●A named system owner and approver
- ●Role-based access with the minimum permissions required
- ●Documented stages, service levels, templates and escalation rules
- ●Examples of completed work and known exceptions
Typical integrations
- ●Slack or Microsoft Teams
- ●Google Workspace or Microsoft 365
- ●CRM and calendar tools
- ●Approved automation platforms
Operating KPIs
- ●Items missing required fields
- ●Overdue items
- ●Automation exceptions
- ●Board-template compliance
- ●Reporting delivered on schedule
Onboarding and operating rhythm
From permissions to dependable ownership.
Days 1 to 3: confirm queues, volumes, access, controls, approvers, templates and escalation rules.
Week 1: shadow completed examples and document the working checklist.
Weeks 2 to 3: run supervised work, reconcile exceptions daily and establish baseline KPIs.
Week 4: review quality, capacity, continuity and reporting with the Client Manager.
Approval boundaries
Governance policy, commercial decisions, resource allocation and destructive account changes remain with client owners.
Dedicated support with continuity planning
One dedicated VA accumulates workflow context. The Client Manager supports onboarding and performance review, while documented procedures, permissions and handoffs protect continuity if coverage changes.
Common questions
monday.com VA FAQs
Can THC provide a monday.com VA with a specific credential?+
Need a monday.com Core or Admin certification VA? THC can match one, recruit one, or certify a suitable candidate before placement. Required credentials are verified before candidate presentation.
What can a monday.com virtual assistant own?+
The role can own approved administrative workflows such as Maintain boards, groups, columns and permissions, Build and monitor approved automations, Administer forms, templates and recurring processes. Scope, permissions, service levels and approvals are documented before independent work begins.
How does matching work?+
THC first searches its bench, then recruits for the requirement, and can arrange appropriate certification before placement. Relevant experience and required credentials are verified for the candidate and role before presentation.
How fast is matching?+
THC targets an initial match within 48 hours when the requirement is available on the bench. Credential-specific or uncommon combinations may require recruiting or certification, so the expected timeline is confirmed after role review.
Who manages the VA?+
The VA is dedicated to the client. A THC Client Manager supports onboarding, service review and continuity planning; the client retains workflow approvals and business decisions.
What does it cost?+
Part-Time support is $700 per month for up to 20 hours per week. Full-Time support is $1,300 per month for up to 40 hours per week. There is no setup fee. Scope and credential requirements are confirmed before matching.
Related platform, role and planning pages
Define the platform, credential and workflow.
Tell THC what your role must know. We will confirm the matching path and verify the requirement before presenting a candidate.
Build My monday.com VA Role