Legal platform support
Hire a Filevine virtual assistant.
A dedicated platform operator for the recurring work that keeps Filevine accurate, useful and connected to your team. Relevant experience is verified for the specific candidate and role. The candidate-specific evidence is checked, and client workflows, permissions and integrations are covered during onboarding.
Who this role is for
- ●Legal teams using Filevine as the matter system of record
- ●Firms with document, task and client-update volume
- ●Operations leaders who need consistent project administration
Signals you need an owner
- ●Project fields, tasks and documents are not current
- ●Client communications are difficult to trace
- ●Reporting requires manual cleanup before it is useful
Buyer decision summary
When should a business choose a Filevine virtual assistant from THC?
Choose THC when the work needs one accountable owner and you want matching, onboarding support, performance review and continuity planning included around the role.
- Best for
- Legal teams using Filevine as the matter system of record Firms with document, task and client-update volume Operations leaders who need consistent project administration
- Operating model
- One dedicated virtual assistant supported by a THC Client Manager, not a rotating task queue.
- Starting price
- $700 per month for up to 20 hours per week
- Matching
- THC targets an initial match within 48 hours when the required combination is available on the bench. Specialized requirements can take longer and are confirmed after role review.
- Client responsibility
- Legal analysis, advice, representation, settlement authority and substantive drafting remain with licensed attorneys or authorized firm staff.
Review the supporting facts and anonymized engagements in the THC evidence and claims register.
Configure, maintain, monitor and report
What the Filevine VA can own
Open and maintain projects from approved intake
Administer tasks, deadlines and document organization
Maintain approved contact and communication records
Prepare reports and exception queues
Support approved templates and recurring administrative workflows
Client inputs
- ●A named system owner and approver
- ●Role-based access with the minimum permissions required
- ●Documented stages, service levels, templates and escalation rules
- ●Examples of completed work and known exceptions
Typical integrations
- ●Firm email and calendar
- ●Document storage and e-signature
- ●Approved intake and phone systems
- ●Billing or accounting system
Operating KPIs
- ●Projects missing required fields
- ●Overdue tasks
- ●Documents awaiting filing or approval
- ●Client requests awaiting action
- ●Reporting exceptions
Onboarding and operating rhythm
From permissions to dependable ownership.
Days 1 to 3: confirm queues, volumes, access, controls, approvers, templates and escalation rules.
Week 1: shadow completed examples and document the working checklist.
Weeks 2 to 3: run supervised work, reconcile exceptions daily and establish baseline KPIs.
Week 4: review quality, capacity, continuity and reporting with the Client Manager.
Approval boundaries
Legal analysis, advice, representation, settlement authority and substantive drafting remain with licensed attorneys or authorized firm staff.
Dedicated support with continuity planning
One dedicated VA accumulates workflow context. The Client Manager supports onboarding and performance review, while documented procedures, permissions and handoffs protect continuity if coverage changes.
Common questions
Filevine VA FAQs
Can THC provide a Filevine VA with a specific credential?+
Need a relevant Filevine University certification VA? THC can match one, recruit one, or certify a suitable candidate before placement. Required credentials are verified before candidate presentation.
What can a Filevine virtual assistant own?+
The role can own approved administrative workflows such as Open and maintain projects from approved intake, Administer tasks, deadlines and document organization, Maintain approved contact and communication records. Scope, permissions, service levels and approvals are documented before independent work begins.
How does matching work?+
THC first searches its bench, then recruits for the requirement, and can arrange appropriate certification before placement. Relevant experience and required credentials are verified for the candidate and role before presentation.
How fast is matching?+
THC targets an initial match within 48 hours when the requirement is available on the bench. Credential-specific or uncommon combinations may require recruiting or certification, so the expected timeline is confirmed after role review.
Who manages the VA?+
The VA is dedicated to the client. A THC Client Manager supports onboarding, service review and continuity planning; the client retains workflow approvals and business decisions.
What does it cost?+
Part-Time support is $700 per month for up to 20 hours per week. Full-Time support is $1,300 per month for up to 40 hours per week. There is no setup fee. Scope and credential requirements are confirmed before matching.
Related platform, role and planning pages
Define the platform, credential and workflow.
Tell THC what your role must know. We will confirm the matching path and verify the requirement before presenting a candidate.
Build My Filevine VA Role