Matter records, deadlines and document control
Keep every matter record complete, every approved template controlled and every administrative deadline visible to the responsible professional.
The role owns organization, status and follow-through inside the firm's matter system. Attorneys retain legal drafting, filing judgment, calendaring rules and final approval.
Who this role is for
Buyer decision summary
Choose THC when the work needs one accountable owner and you want matching, onboarding support, performance review and continuity planning included around the role.
Review the supporting facts and anonymized engagements in the THC evidence and claims register.
The role is built around a queue, service standard, documentation rule and escalation path. It is not an unbounded list of miscellaneous tasks.
Create the matter only after required approval and apply the correct naming, permissions, contacts and checklist.
Generate from approved templates, maintain version status and route drafts to the responsible professional.
Record approved dates and dependencies, then surface missing inputs before the deadline.
Confirm final documents, balances, retention labels and client communications before archiving.
The starting scorecard is agreed during onboarding and adjusted to the client's baseline, volume and control requirements.
Scope boundary: The VA does not interpret law, calculate deadlines independently, draft substantive legal analysis, sign, file or serve without authorization, or make privilege and retention decisions.
Relevant client engagement
Results from an anonymized client engagement. The client's identity is withheld for confidentiality.
THC maps volume, permissions, working hours, service levels and exceptions before access is granted. The client approves the match, supplies procedures and reviews early work. The Client Manager supports onboarding, KPI reviews, issue resolution and continuity planning. Process documentation is kept current so coverage or replacement does not require rebuilding the role from memory.
| Model | Best fit | Operating tradeoff |
|---|---|---|
| THC managed VA | A team that wants a dedicated role owner plus matching, Client Manager support, documented onboarding and continuity planning. | The client still owns policies, approvals, permissions and professional decisions. Plans start at $700 per month. |
| Independent freelancer | A team ready to source, assess, train, supervise and arrange backup coverage directly. | The client carries recruiting, quality management and continuity risk. |
| Local employee | Work requiring physical presence, local employment or broad onsite responsibilities. | The employer carries salary, benefits, recruiting, workspace, leave coverage and replacement. |
| Rotating service | Simple transactions where relationship context and accumulated workflow knowledge matter less. | Rotation can weaken ownership, exception handling and continuity across a multi-step process. |
Most matching begins after a 15-minute strategy call and a documented scope. THC typically presents a match within 48 hours, subject to the required experience, working hours and system needs.
Yes. The role is assigned to your account and learns your procedures, systems, priorities and exception patterns. It is not a rotating task queue.
The client owns business rules and approvals. A THC Client Manager supports onboarding, performance reviews, issue resolution, documentation and continuity planning.
The VA administers firm-approved records, templates and checklists. Attorneys and authorized professionals own legal drafting, deadline rules, filing approval, privilege and substantive decisions.
Plans start at $700 per month. Final pricing depends on approved hours and role requirements, not a fee for every individual task. THC confirms scope before matching begins.
Tell us what is waiting, who owns it now, your systems, volume, working hours and approval rules.
After you submit, THC reviews the workflow, confirms scope and pricing, and schedules a fit conversation. If the role is appropriate, matching begins against the skills and hours you approved.
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